Michel made herself available for questions and called to explain things I didn't understand. She was kind and supportive and really knowledgeable.
Kirby and Teri were very good and went the extra mile to get our house deal done.
It was a very smooth and quick process.
Anna and her team were very helpful
Deb was in constant communication with us, even though we are sure she has many other clients to assist. It’s scary being a first time home buyer. Deb was really able to smooth out the nerves by answering all of our silly questions.
Shelley always made it a point to keep us updated every step of the way. This was our first time buying a home and she helped explain the process and walk us through all the details when we were confused. Great experience!
Good communication and follow up.
The contact and communication level
Quick responses Very knowledgeable Nice Professional at her work
Matt was always immediately responsive to any question that I had. He would either answer immediately or call back immediately, truly outstanding customer service, very efficient in helping one navigate through the loan process.
Overall the entire process
Very responsive. Clear on expectations. Great insight throughout the whole process.
Had been searching since January of 2023 with running into alot of terrible homes as I was starting to give up Randy and Nieem work together and we finally found a nice beautiful home which I enjoy
Everyone was amazing to work with!
This is an extremely stressful situation for any home buyer . We honestly couldn’t be happier with her overall experience. Communication between Becky and her team was outstanding.
Did a great job explaining the process, and was attentive and quick to answer any questions along the way.
She made the process go with out any stress on us
Very fast! Very thorough! All at Fairway were very friendly!
The people and the communication between lenders, agent and title man
Jen was so fast at getting the process started and thoroughly answered any questions we had along the way.
Communication and having direct answers.
Sheri was very honest from the beginning and she was always very helpful and answered all our questions clearly.
A great rate at a difficult time to find one.
Cole was really amazing at how hard he worked on our loan! He worked fast to get us the information we needed. Cole was always available for a call when questions arose. His team was also of great help and support.
Overall I felt that I was cared for and made aware of every step of the process.
Lee did a phenomenal job. He was with us every step of the way and was able to explain all of our options at any given point in the process. Highly recommend him. We'll be using him in the future.
I had a fantastic experience with Brenden. He is the perfect combination of professional competency, and light hearted levity. He makes a daunting process easy and fun.
East, communicative, helpful, very willing to answer questions. Tracy even held papers still for me to sign with one hand while I held my kiddo in the other!
JP and team were extremely easy to work with and kept pushing even when we had multiple curve balls during the process. He made what could have been a very stressful situation an easy transaction.
Answered all of my questions extremely fast and helped me greatly with the homebuying experience! Very knowledgeable
Fast response, assistance and timely processing. We appreciate from start to finish 🙂
Dennis and his team worked very hard to help me throughout the whole process. Greatly appreciated! Dennis, thank you for everything done for my family!
Eddie was always extremely responsive 100% of the time. That is really what made it stand apart.
Brad is professional and personable when explaining the deep details. He really has our best interests at heart. A pleasure to work and learn from.
Reliable communication and a great team!
I felt that Fairway advocated for me. This being a new construction refi, I did not have a realtor to consult with. Fairway looked out for me.
Everyone was super friendly and communicative through the entire process. If any questions came up, Josh and his team were super responsive and walked us through each step.