I was prepared for a long, arduous process. But there were zero hiccups. Everything happened smoothly and quickly, communication along the way was excellent!

Michel made herself available for questions and called to explain things I didn't understand. She was kind and supportive and really knowledgeable.

Kirby and Teri were very good and went the extra mile to get our house deal done.

It was a very smooth and quick process.

Very helpful

Anna and her team were very helpful

Deb was in constant communication with us, even though we are sure she has many other clients to assist. It’s scary being a first time home buyer. Deb was really able to smooth out the nerves by answering all of our silly questions.

Shelley always made it a point to keep us updated every step of the way. This was our first time buying a home and she helped explain the process and walk us through all the details when we were confused. Great experience!

Good communication and follow up.

The contact and communication level

Quick responses Very knowledgeable Nice Professional at her work

Matt was always immediately responsive to any question that I had. He would either answer immediately or call back immediately, truly outstanding customer service, very efficient in helping one navigate through the loan process.

Overall the entire process

Very responsive. Clear on expectations. Great insight throughout the whole process.

Had been searching since January of 2023 with running into alot of terrible homes as I was starting to give up Randy and Nieem work together and we finally found a nice beautiful home which I enjoy

Timely communication

Everyone was amazing to work with!

This is an extremely stressful situation for any home buyer . We honestly couldn’t be happier with her overall experience. Communication between Becky and her team was outstanding.

Did a great job explaining the process, and was attentive and quick to answer any questions along the way.

She made the process go with out any stress on us

Very fast! Very thorough! All at Fairway were very friendly!

The people and the communication between lenders, agent and title man

Jen was so fast at getting the process started and thoroughly answered any questions we had along the way.

Communication and having direct answers.

Sheri was very honest from the beginning and she was always very helpful and answered all our questions clearly.

A great rate at a difficult time to find one.

Cole was really amazing at how hard he worked on our loan! He worked fast to get us the information we needed. Cole was always available for a call when questions arose. His team was also of great help and support.

Overall I felt that I was cared for and made aware of every step of the process.

Lee did a phenomenal job. He was with us every step of the way and was able to explain all of our options at any given point in the process. Highly recommend him. We'll be using him in the future.

I had a fantastic experience with Brenden. He is the perfect combination of professional competency, and light hearted levity. He makes a daunting process easy and fun.

East, communicative, helpful, very willing to answer questions. Tracy even held papers still for me to sign with one hand while I held my kiddo in the other!

JP and team were extremely easy to work with and kept pushing even when we had multiple curve balls during the process. He made what could have been a very stressful situation an easy transaction.

Answered all of my questions extremely fast and helped me greatly with the homebuying experience! Very knowledgeable

Fast response, assistance and timely processing. We appreciate from start to finish 🙂

Dennis and his team worked very hard to help me throughout the whole process. Greatly appreciated! Dennis, thank you for everything done for my family!

Eddie was always extremely responsive 100% of the time. That is really what made it stand apart.

Brad is professional and personable when explaining the deep details. He really has our best interests at heart. A pleasure to work and learn from.

Reliable communication and a great team!

I felt that Fairway advocated for me. This being a new construction refi, I did not have a realtor to consult with. Fairway looked out for me.

Everyone was super friendly and communicative through the entire process. If any questions came up, Josh and his team were super responsive and walked us through each step.

Great communication and explanations from the team. There was a lot I didn’t initially understand and it was all cleared up for me. We had some barriers to closing but ultimately got it done.

Josh was always there to answer any questions we had. He let us know what was expected of us including why and when. This was by far and away the BEST experience we have had with obtaining financing of any kind.

Very simple process

Dan was always available for questions, even when he was on vacation! He was excellent to work with and made sure we understood everything that was going on.

The people

Very professional, I have bought 4 houses in the passes 5 years and they have made everything very easy and they know what they’re doing definitely recommending to anyone anytime.

We had a very hard date with a lot of things to do before the date and from start to finish the process moved so much faster than I could have hoped or expected.

Same as my previous transaction with her

Roman Lopez was a amazing loan officer, he was able to answer all my questions no matter what time of the day it was. Roman keeps you updated on everything you need to know, highly recommend him. Thank you Roman!!

Travis is very knowledgeable and always knows what's going on! He's a very calm person and knows how to work any situation. I would highly recommend him to help anyone with their mortgage!

Eliesha and Matt were communicative, patient, and knowledgeable. They always answered our questions fast, and as easy as possible so non-mortgage experts could understand what is going on throughout the process.

Alex and his team were amazing!! They kept us very informed throughout the whole process. They answered any and all questions we had! Highly recommend!!

I felt like I was your only client, everyone was so on top of every step, I had constant communication, and felt like you were really looking out for us!

Always answered questions in a timely manner

Jessica & Tori worked diligently with us & our realtor to make our home buying process as stress free as possible and most importantly did their due diligence early on. They are thorough & highly competent.

Sara was incredibly easy to work with and was very communicative. This made the process as smooth and simple as it can be to buy a house.

Phil is friendly and knowledgable. He makes things happen.

Communication

Jennifer did a great job communicating with me and letting me know what to expect. Just her being realistic and up front with me was very appreciated. It was a very stressful process but she helped me get through it.

Very informative but also overwhelming

Pleasant customer service and friendly demeanor.

Very easy to communicate with, thorough with steps and processes, and the portal was easy to navigate. Extremely friendly and. Helpful through the entire process

Communication as well as simple to comply.

Tara was very responsive and knowledgeable. I had a hiccup on my closing location and Tara was able to find another closing agent near me to handle it.

Our loan process with Mr. Poudel was very smooth and hassle free. He is very knowledgeable, a good advisor and has excellent professional services. We are thankful to his services.

No Not now

The constant availability to answer a question along the way. We felt heard and were a priority

Excellent communication and availability

Very attentive and answered all questions promptly

I felt as though Michael was truly on my team and wanted me to get this house as much as I did!

The team kept working to get me approved. They were extremely helpful. Great attitudes and very friendly.

the attention, the service and dedication of terry

From previous purchase of homes, Alex and team made this by far the best. Never thought it could go this smooth from past experiences with other mortgages. Thank you, will refer friends and family for mortgages. Regards, The Delk Family

I needed a loan approval at 6pm on a Saturday and Fairway delivered! The entire process is seamless every time. Someone is always available to help and the automatic update e-mails on loan status leaves no one guessing.

Olga was always available and knowledgable.

Jim and his team communicated well with us and always answered our questions quickly.

The Buyer loved working with Matt.

Everything!!! Thanks you all alot

Matt went above and beyond to get our loan approved as fast as possible and with pretty good rate. This was my second loan with Matt and both experiences has been great!

Y’all made it an easy/ seamless process and were very nice/ informative.

Ethan so was so great to work with. He kept me informed every step of the way. I was very impressed with his willingness to answer all questions and provide a greater understanding to them.

It was very easy to contact Jim with any questions. His response was always extremely prompt.

Drew was so friendly and knowledgeable and managed to make seemingly overwhelming and confusing details far less overwhelming or confusing! He was great to work with and the videos he sent made things fun :)

Bill was great! He explained everything thoroughly and answered my many questions. Mary was also wonderful! She was very helpful and was very reassuring while trying to solve some of my issues.

Chelsea was soooo east to talk to, so easy to reach, and so patient with my never ending questions. She was always willing to explain things over and over to me. She also checked in frequently, which made me fell so supported!

Mr. Sewell worked diligently to complete our close. His communication skills exceeded expectations and he made our experience easy.

Tom stayed on top of everything and communicated effectively and efficiently.

Chris was very flexible and willing to assist in any way possible. We really appreciate his efforts. We love our new home!

Alex was knowledgeable, professional and always available for questions and problems.

All our questions and concerns were quickly answered, we felt very at ease working with Paul and his team.

Whenever we were unsure of something, everyone at Dennis's office was always so helpful to answer any and all questions.

I like it . Good job

Danielle’s professionalism and communication skills

Marc made himself available to answer any of my questions. Marc explained things in terms I would understand. He reminded me of due dates and prompted me as needed.

I received detailed responses and everything was explained clearly

Tim worked tirelessly to make sure we got the appropriate funding, using special loan programs and allowed us to bring as little to closing as possible. We couldn't have done this process without him.

fast and efficient

Everything was very professional.

Becky has a great attitude & it was great working with her.

Josh took the time to connect with us - we are new to Texas so there was a lot to learn. He kept us informed about interest rates and good advice.