Great communication and explanations from the team. There was a lot I didn’t initially understand and it was all cleared up for me. We had some barriers to closing but ultimately got it done.
Josh was always there to answer any questions we had. He let us know what was expected of us including why and when. This was by far and away the BEST experience we have had with obtaining financing of any kind.
Very simple process
Dan was always available for questions, even when he was on vacation! He was excellent to work with and made sure we understood everything that was going on.
The people
Very professional, I have bought 4 houses in the passes 5 years and they have made everything very easy and they know what they’re doing definitely recommending to anyone anytime.
We had a very hard date with a lot of things to do before the date and from start to finish the process moved so much faster than I could have hoped or expected.
Same as my previous transaction with her
Roman Lopez was a amazing loan officer, he was able to answer all my questions no matter what time of the day it was. Roman keeps you updated on everything you need to know, highly recommend him. Thank you Roman!!
Travis is very knowledgeable and always knows what's going on! He's a very calm person and knows how to work any situation. I would highly recommend him to help anyone with their mortgage!
Eliesha and Matt were communicative, patient, and knowledgeable. They always answered our questions fast, and as easy as possible so non-mortgage experts could understand what is going on throughout the process.
Alex and his team were amazing!! They kept us very informed throughout the whole process. They answered any and all questions we had! Highly recommend!!
I felt like I was your only client, everyone was so on top of every step, I had constant communication, and felt like you were really looking out for us!
Always answered questions in a timely manner
Jessica & Tori worked diligently with us & our realtor to make our home buying process as stress free as possible and most importantly did their due diligence early on. They are thorough & highly competent.
Sara was incredibly easy to work with and was very communicative. This made the process as smooth and simple as it can be to buy a house.
Phil is friendly and knowledgable. He makes things happen.
Communication
Jennifer did a great job communicating with me and letting me know what to expect. Just her being realistic and up front with me was very appreciated. It was a very stressful process but she helped me get through it.
Very informative but also overwhelming
Pleasant customer service and friendly demeanor.
Very easy to communicate with, thorough with steps and processes, and the portal was easy to navigate. Extremely friendly and. Helpful through the entire process
Communication as well as simple to comply.
Tara was very responsive and knowledgeable. I had a hiccup on my closing location and Tara was able to find another closing agent near me to handle it.
Our loan process with Mr. Poudel was very smooth and hassle free. He is very knowledgeable, a good advisor and has excellent professional services. We are thankful to his services.
No Not now
The constant availability to answer a question along the way. We felt heard and were a priority
Excellent communication and availability
Very attentive and answered all questions promptly
I felt as though Michael was truly on my team and wanted me to get this house as much as I did!
The team kept working to get me approved. They were extremely helpful. Great attitudes and very friendly.
the attention, the service and dedication of terry
From previous purchase of homes, Alex and team made this by far the best. Never thought it could go this smooth from past experiences with other mortgages. Thank you, will refer friends and family for mortgages. Regards, The Delk Family
I needed a loan approval at 6pm on a Saturday and Fairway delivered! The entire process is seamless every time. Someone is always available to help and the automatic update e-mails on loan status leaves no one guessing.
Olga was always available and knowledgable.
Jim and his team communicated well with us and always answered our questions quickly.
The Buyer loved working with Matt.
Everything!!! Thanks you all alot
Matt went above and beyond to get our loan approved as fast as possible and with pretty good rate. This was my second loan with Matt and both experiences has been great!